Our cleaning packages

 Express cleaning package includes:

-Dust with dusting wand

-Sanitize all light switches and door knobs

-Clean bathroom mirror, sink, countertop and toilet (limited to one bathroom)

-Clean kitchen sink, table and countertop

-Empty trash can in kitchen and bathroom and replace liners (not included)

-Sweep/Vacuum all floors

-Mop hard floors

Please note: Homes with excessive buildup will see improved results over time with multiple visits.

This package includes 3.5 hours of organization service with Melanie.

My approach is supportive, respectful, and paced to your comfort level and goals. You will never be pressured to throw anything away. Decluttering or discarding only happens if you choose it, and all decisions remain fully in your control.

I am experienced with severe clutter and hoarding and will work with hoarding situations up to and including Level 4 (excluding homes with pest infestations or mold).

Hoarding Levels (Self‑Assessment Guide)

Level 1 – No Hoarding

Your home is tidy or mildly messy. All rooms can be used normally, and nothing blocks walking paths, doors, or furniture.

Level 2 – Mild Hoarding

Some areas are messy, but you can still walk through every room. You may have small piles, but nothing is blocking doors, hallways, or furniture.

Level 3 – Moderate Hoarding

Multiple rooms have large piles on floors, furniture, or counters. Some areas are hard to use, and walking paths may be narrow or partly blocked.

Level 4 – Severe Hoarding

Most rooms have large piles that make it difficult to move around. Exits or hallways may be blocked, and there may be fire hazards, tripping risks, or signs of pests or mold.

Level 5 – Extreme Hoarding

Rooms cannot be used for their intended purpose. Walking paths may not exist. There may be structural damage, pests, or serious health and safety hazards.

Understanding Level 5  

If even one part of your home matches a Level 5 description, the home is classified as Level 5. These situations require specialized services beyond what I provide.

All organization clients begin with a weekly stabilization phase (8–20 weeks) with Melanie. After stabilization, clients transition to bi‑weekly sessions for 4–12 weeks, followed by monthly sessions for 1–3 months. 

Once the organization support service is complete, clients may choose to continue with our optional Express Package or Essential Package for ongoing weekly, bi‑weekly, or monthly maintenance. Each client is paired with their own dedicated cleaner for these packages.

Important Notes  

• This self‑assessment is a general guideline only and is not a clinical or psychological diagnosis. Clients may unintentionally underestimate the severity of clutter or hoarding conditions, as familiarity can affect perception. I will complete a brief in‑person assessment and make the final determination of the hoarding level and whether the home falls within the scope of services offered.
• I do not lift or move heavy items. If it is heavier than a full laundry basket or cannot be lifted with one hand, I do not move it.
• Client participation is required only if discarding items is a priority. If you prefer that items are simply sorted and organized without discarding anything, participation is not required.
• I respect your privacy. No photos or videos are ever taken inside your home.
• I can drop off several bags of donations if needed. Trash removal is not included and is never required. Donations are taken to small local thrift shops upon request.
• If the hoarding level increases to Level 5 at any point, services will be discontinued for safety reasons.